Privacy Policy
BHW Floors – Privacy Policy
Effective Date: 12/1/25
BHW Floors is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.bhwfloors.com, interact with us online, or participate in our SMS/text messaging programs.
By accessing our website or providing information to us, you agree to the terms of this Privacy Policy.
- Information We Collect
- Information You Provide Directly
– Name, email address, phone number, mailing address
– Company name or business information (if applicable)
– Product inquiries, requests for quotes, or customer service messages
– Information you provide when signing up for SMS/text alerts, newsletters, promotions, or contacting us through web forms
- Information Collected Automatically
– IP address
– Browser type, device type, and operating system
– Pages viewed, time spent, and referring website
– Cookies and tracking technologies
- Information From Third Parties
– Digital advertising platforms
– Analytics tools
– Lead generation partners
– Social media platforms
- How We Use Your Information
– Responding to inquiries, requests, or customer service needs
– Processing product quotes, samples, or orders
– Sending administrative updates and business communications
– Providing SMS/text notifications (with your consent)
– Improving website performance and user experience
– Marketing and advertising communications
– Conducting analytics and operational improvements
– Maintaining website security
– Complying with legal obligations
- SMS/Text Messaging Policy
- Consent
You will receive text messages only if you opt in through a web form, keyword, sales representative, or other express method. Consent is not a condition of purchase.
- Message Types
– Order or sample updates
– Appointment confirmations
– Product announcements
– Promotional offers
– Alerts and updates
- Frequency
Message frequency varies.
- Opt-Out
Reply STOP to unsubscribe. You may receive a confirmation message.
- Help
Reply HELP or contact [email protected].
- Charges
Message and data rates may apply.
- Data Use for SMS
We may store phone numbers, opt-in status, and message history. We do not sell SMS consent data.
- How We Share Your Information
– Service providers (hosting, analytics, CRM, SMS platforms)
– Business partners (distributors or sales partners if needed)
– Legal compliance
– Business transfers
We do not sell personal information.
- Data Retention
We retain information as long as necessary to provide services and comply with legal obligations.
- Cookies and Tracking Technologies
We use cookies and similar technologies to improve functionality and analyze usage. You may disable cookies in your browser.
- Third-Party Links
We are not responsible for third-party website privacy practices.
- Security
We use industry-standard protections but cannot guarantee absolute security.
- Your Privacy Rights
You may request access, correction, deletion, or opt-out of marketing communications. Contact [email protected].
- Children’s Privacy
We do not knowingly collect information from children under 13.
- Changes to This Privacy Policy
We may update this policy periodically.
- Contact Us
BHW Floors
www.bhwfloors.com
Email: [email protected]
Phone: 800.607.2414